Entering this site warrants acceptance of the following: All materials on this site, including submitted stories, photos, videos, comments, graphics, logos, HTML code, trademarks and service marks, are owned either exclusively or HAUTEOC TRAVELER and/or HAUTEOC (together, “the Companies”) or are being used with permission and all such materials are protected by copyright and other proprietary rights. Any unauthorized use of this site that includes, but is not limited to, reproducing, modifying, publishing or creating derivative works from such materials violates intellectual property laws and is strictly prohibited without first obtaining the Companies’ written permission.
HAUTEOC TRAVELER is a booking service for travel, providing entertainment and sharing of information. We’re in not way responsible or liable for any claims or damages of any type resulting from its use. Some material on the site is of a mature nature, which should be taken into consideration when monitoring children’s online activities or if you are offended by such content. Notification about the inclusion of mature content in stories and comments may or may not be posted. Our site contains links to other sites that are operated by third parties. The posting of a link doesn’t imply an endorsement. We’re not responsible for content, services, advice, practices, or products sold on other sites. We reserve the right to remove, edit or move submitted material, and decide whether or not to publish them. We are not responsible for the content of stories, comments or other submitted material, nor do we vouch for their accuracy; they are the sole responsibility of the person posting them. Contact us if you have any concerns. We have the right but not the obligation to monitor comment postings, and reserve the right to remove, edit or move their content at our own discretion.
HAUTEOC TRAVELER and its successors are granted the royalty-free, perpetual, irrevocable, non-exclusive, and unrestricted right and license to use, modify, display worldwide, sub-license, translate, publicly perform, reproduce, publish, create derivative works from, and distribute submitted content (including comments), in whole or in part, at its sole discretion, including incorporating it into other works in any form or media now known or later developed, for any purposes including commercial use, without notice or compensation.
HAUTEOC, INC. Web Site Terms, Conditions, and Notices
Welcome to the HAUTEOC, INC.com website (the “Website”). This Website is provided solely to assist customers in gathering travel information, determining the availability of travel-related goods and services, making legitimate reservations or otherwise transacting business with travel suppliers, and for no other purposes. The terms “we”, “us”, “our”, and “HAUTEOC, INC.” refer to HAUTEOC, INC., a California s-corp. The term “you” refers to the customer visiting the Website and/or booking a reservation through us on this Website, or through our customer service agents. The term “HAUTEOC, INC. Companies” means, collectively, HAUTEOC, INC., its subsidiaries and corporate affiliates, and the affiliated, co-branded and/or linked website partners (“HAUTEOC, INC. Affiliates”) through whom we provide service.
This Website is offered to you conditioned upon your acceptance without modification of all the terms, conditions, and notices set forth below (collectively, the “Agreement”). By accessing or using this Website in any manner, you agree to be bound by this Agreement. To the extent you book any travel products or services on this Website through our call center agents, you agree that this Agreement shall apply to all such transactions. Please read the Agreement carefully. If you do not accept all of these terms and conditions, please do not use this Website. Be sure to return to this page periodically to review the most current version of the Agreement. We reserve the right at any time, at our sole discretion, to change or otherwise modify the Agreement without prior notice, and your continued access or use of this Website signifies your acceptance of the updated or modified Agreement.
USE OF THE WEB SITE As a condition of your use of this Website, you warrant that (i) you are at least 18 years of age; (ii) you possess the legal authority to create a binding legal obligation; (iii) you will use this Website in accordance with this Agreement; (iv) you will only use this Website to make legitimate reservations for you or for another person for whom you are legally authorized to act; (v) you will inform such other persons about the terms and conditions that apply to the reservations you have made on their behalf, including all rules and restrictions applicable thereto; and (vi) all information supplied by you on this Website is true, accurate, current and complete., We retain the right at our sole discretion to deny access to anyone to this Website and the services we offer, at any time and for any reason, including, but not limited to, for violation of this Agreement.
SECTION A GENERAL TERMS AND CONDITIONS
The content and information on this Website (including, but not limited to, price and availability of travel services), as well as the infrastructure used to provide such content and information, is proprietary to us or our suppliers and providers. While you may make copies of your travel itinerary (and related documents) for travel or services booked through this Website, you agree not to otherwise modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell or re-sell any information, software, products, or services obtained from or through this Website. Additionally, you agree not to:
(i) use this Website or its contents for any commercial purpose; (ii) make any speculative, false, or fraudulent reservation or any reservation in anticipation of demand; (iii) access, monitor or copy any content or information of this Website using any robot, spider, scraper or other automated means or any manual process for any purpose without our express written permission; (iv) violate the restrictions in any robot exclusion headers on this Website or bypass or circumvent other measures employed to prevent or limit access to this Website; (v) take any action that imposes, or may impose, in our discretion, an unreasonable or disproportionately large load on our infrastructure; (vi) deep-link to any portion of this Website (including, without limitation, the purchase path for any travel services) for any purpose without our express written permission; or (vii) “frame”, “mirror” or otherwise incorporate any part of this Website into any other website without our prior written authorization.
SUPPLIER RULES AND RESTRICTIONS Additional terms and conditions will apply to your reservation and purchase of travel-related goods and services that you select. Please read these additional terms and conditions carefully. You agree to abide by the terms and conditions of purchase imposed by any supplier with whom you elect to deal, including, but not limited to, payment of all amounts when due and compliance with the supplier’s rules and restrictions regarding availability and use of fares, products, or services. You acknowledge that some third-party providers offering certain services and/or activities may require you to sign their liability waiver prior to participating in the service and/or activity they offer. You understand that any violation of any such supplier’s rules and restrictions may result in cancellation of your reservation(s), in your being denied access to the applicable travel product or services, in your forfeiting any monies paid for such reservation(s), and/or in our charging back your account for any costs we incur as a result of such violation.
Prepaid Hotel Reservations You acknowledge that the HAUTEOC, INC. Companies pre-negotiate certain room rates with hotel suppliers to facilitate the booking of reservations on your behalf. The room rate displayed on the Website is a combination of the pre-negotiated room rate for rooms reserved on your behalf by the HAUTEOC, INC. Companies and the facilitation fee retained by HAUTEOC, INC. to compensate us for our services. You authorize the HAUTEOC, INC. Companies to book reservations for the total reservation price, which includes the room rate displayed on the Website, plus tax recovery charges, and service fees. You agree that your credit card will be charged by the HAUTEOC, INC. Companies for the total reservation price. Upon submitting your reservation request you authorize the HAUTEOC, INC. Companies to facilitate hotel reservations on your behalf, including making payment arrangements with hotel suppliers.
You acknowledge that HAUTEOC, INC. does not collect taxes for remittance to applicable taxing authorities. The tax recovery charges on prepaid hotel transactions are a recovery of the estimated transaction taxes (e.g. sales and use, occupancy, room tax, excise tax, value added tax, etc.) that the HAUTEOC, INC. Companies pays to the hotel supplier in connection with your hotel reservations. The hotel suppliers invoice the HAUTEOC, INC. Companies for tax amounts. The Hotel suppliers remit applicable taxes to the applicable taxing jurisdictions. HAUTEOC, INC. does not act as co-vendors with the supplier with whom we book or reserve our customer’s travel arrangements. Taxability and the appropriate tax rate vary greatly by location. The actual tax amounts paid by HAUTEOC, Inc. to the hotel suppliers may vary from the tax recovery charge amounts, depending upon the rates, taxability, etc. in effect at the time of the actual use of the hotel by our customers. We retain our service fees as compensation in servicing your travel reservation. Our service fees vary based on the amount and type of hotel reservation.
You may cancel or change your prepaid hotel reservation, but you will be charged the cancellation or change fee indicated in the rules and restrictions for the hotel reservation. If you do not cancel or change your reservation before the cancellation policy period applicable to the hotel you reserved, which varies by hotel (usually 24 to 72 hours) prior to your date of arrival), you will be subject to a charge of applicable nightly rates, tax recovery charges and service fees. In the event you do not show for the first night of the reservation and plan to check-in for subsequent nights in your reservation, you must confirm the reservation changes with HAUTEOC, INC. no later than the date of the first night of the reservation to prevent cancellation of your reservation. You must make refund requests for no-shows or early checkouts within 60 days after checkout.
You agree to pay any cancellation or change fees that you incur. In limited cases, some hotels do not permit changes to or cancellations of reservations after they are made, as indicated in the rules and restrictions for the hotel reservation. You agree to abide by the terms and conditions imposed with respect to your prepaid hotel reservations.
TRAVEL DESTINATIONS Although most travel, including travel to international destinations, is completed without incident, travel to certain destinations may involve greater risk than others. HAUTEOC, INC. urges passengers to review travel prohibitions, warnings, announcements and advisories issued by the United States Government prior to booking travel to international destinations. Information on conditions in various countries and the level of risk associated with travel to particular international destinations can be found at www.state.gov, www.tsa.gov, www.dot.gov, www.faa.gov, www.cdc.gov, www.treas.gov/ofac and www.customs.gov.
TERMS & CONDITIONS
Confirmation of Arrangements for Tours
An itinerary proposal is presented for client review purposes only – no components are reserved or confirmed until the proposal is formally accepted and a deposit or full payment is received along with signed acceptance of the Terms & Conditions by each traveling adult. Upon receipt of the required payment and signed acceptance of the Terms & Conditions, reservations will be made and confirmed for all components. In the event that a service or accommodation is unavailable as proposed, the client or their agent will be contacted to make alternative arrangements.
Deposit & Payment Schedule
Full and Final Payment: is due for any trip booked less than 90 days prior to tour departure.
90 days or less prior to departure: 100% of Total Tour Cost
Payment may be made by wire transfer or credit card (Visa, Master Card, or American Express). Please note: Credit card information should never be transmitted via email, but rather via telephone or facsimile. If you wish to pay by Credit Card, you will need to complete and return a credit card authorization form once you have accepted this proposal and its terms and conditions.
A minimum fee of USD $100.00 may be charged when arrangements are altered at the traveler’s or travel agent’s request after the initial deposit has been received. Multiple change fees may be incurred if a desired change causes changes in other elements of the tour. Additional supplier penalties may result as well.
Safety is our primary concern. Please note that on some tours, it may be necessary to modify the itinerary due to weather. If so, we will endeavour to add other sights and activities to replace those omitted. If the itinerary is modified to one that is less expensive than the original, the client will be refunded the difference in cost between the original and modified itineraries. If the itinerary is modified to one that is more expensive than the original, the client’s advance approval will be obtained and the client will be charged the difference between the original and modified itineraries. If a tour is cancelled and no substitute tour is available or acceptable to the client, the client will be refunded the full cost of the tour minus any applicable vendor payments. The only exception to this policy is in the case of a cancelled Shore Excursion, where HAUTEOC will retain a 15% administration fee. The client is responsible for all additional transportation or lodging costs that are necessitated by weather. In addition, if a client has planned to travel by air to a tour or lodging facility that can also be accessed by ground transportation, there will be no refund if the air transportation is cancelled and the client chooses not to access the tour or lodging facility by ground transportation. There are no refunds if a tour operates but the client decides due to weather or any other reason not to participate. Participation in activities, tours and transportation is not mandatory and purely voluntary. We strongly recommend travel insurance to help protect against unforeseen circumstances.
Responsibility and Acknowledgement of Risk
HAUTEOC Inc., doing business as HAUTEOC , (collectively “HAUTEOC TRAVELER”) acts only as agent for the various independent suppliers that provide overnight accommodations, transportation, sightseeing, activities, or other services connected with the itineraries it arranges. Such services are subject to the terms and conditions of those suppliers as well as those contained herein. By accepting this proposal with my signature below, I hereby release and discharge HAUTEOC TRAVELER and its respective owners and employees from and against any and all liability arising from my participation in any overnight accommodations, lodges, transportation, sightseeing, activities, or other services connected with the itineraries arranged by HAUTEOC TRAVELER on my behalf. I agree that HAUTEOC TRAVELER has no liability whatsoever for any injury, damage, loss, accident, delay, or any other incident which may be caused by (but not limited to) weather, force majeure, illness, strikes or other labour activities, overbooking or downgrading of services, supplier bankruptcy or insolvency, mechanical failure of transportation or for failure of any transportation to arrive or depart on time, negligence, defect, default of any company or person in performing these services; and in consideration of the benefits I receive from HAUTEOC TRAVELER services, I fully release HAUTEOC TRAVELER from all such liabilities or claims. As the parent or legal guardian of any children under 18 years of age that may be traveling with me, I release and discharge HAUTEOC TRAVELER on their behalf as well in this regard. HAUTEOC TRAVELER reserves the right to alter or cancel portions of the itinerary as current conditions may require. HAUTEOC TRAVELER and its suppliers are not responsible for cancellations or any expenses due to delays, weather conditions, and mechanical breakdowns or for any other unexpected circumstances as outlined above.
Any disputes shall be resolved exclusively in Orange County, California,. This agreement shall be governed by California law.
Please note that you may be required to sign a liability waiver before you can participate in certain activities that are included in your package. Copies can be viewed in advance upon request.
Additional Charges and transfer by private vehicles
Please note that transfers by private vehicles are quoted based on an estimated period of time. If the actual time used exceeds the time included in the cost, additional charges will be incurred and charged. Any wait time for an airport arrival exceeding half an hour after the scheduled arrival time due to delays for any reason will be at the traveler’s expense and will be billed by the driver accordingly. This also applies for any private tour performed by a driver which exceeds the time included in the proposal and cost. Other additional charges incurred during your trip will be billed directly to your Credit Card by HAUTEOC TRAVELER at the end of your travels as authorized by you on the Authorization form below. These refer to any extra services or incidentals incurred after the start of your trip and may include but are not limited to: An additional transfer or tour, an additional hotel night/room, additional ski lessons, additional traveler or any emergency arrangements. All hotel incidentals are to be paid directly by the traveler upon checking out of each property. Failing to do so will result in the Credit Card being charged.
Identification and Immigration
Clients are advised to travel with government issued identification and proof of citizenship for all party members at all times. For itineraries that cross international boundaries, passports are strongly recommended and may be required for entry/re-entry.
Terms & Conditions, Page 2 of 4
Effective, January 23, 2007, ALL persons, including U.S. & Canadian citizens, traveling by air between the United States and Canada, Mexico, Central and South America, the Caribbean and Bermuda will be required to present a valid passport. Parents traveling with children and/or infants are advised to travel with identification and proof of citizenship for each child. If crossing an international border when both parents are not present, the traveling parent may be required to provide a notarized statement from the other parent allowing the child to travel out of the country. Failure to provide such evidence may prevent entry into that country. Past felony convictions may disqualify individuals from entry into foreign countries. Clients are advised that a D.W.I. (Driving While Intoxicated), or D.U.I. (Driving under the Influence) may be considered a felony in other countries, including Canada. It is the client’s sole responsibility to ensure the immigration eligibility of all traveling party members for any foreign countries included in this itinerary.
Travel Insurance/Trip Cancellation Insurance
We highly recommend that our clients obtain insurance to protect their vacation investment. A short-term travel insurance policy can cover non-refundable trip costs due to personal or family illness or accident. Hauteoc Inc. has no liability or responsibility whatsoever in the event of insolvency or bankruptcy by any of the suppliers selected for your trip. We highly recommend that our clients purchase a travel insurance policy that protects their investment from these and other potential losses.
Please click here to obtain information on passport requirements and travel documentation requirements:
BY OFFERING FOR SALE TRAVEL TO PARTICULAR INTERNATIONAL DESTINATIONS, HAUTEOC, INC. DOES NOT REPRESENT OR WARRANT THAT TRAVEL TO SUCH POINTS IS ADVISABLE OR WITHOUT RISK, AND IS NOT LIABLE FOR DAMAGES OR LOSSES THAT MAY RESULT FROM TRAVEL TO SUCH DESTINATIONS.
LIABILITY DISCLAIMER THE INFORMATION, SOFTWARE, PRODUCTS, AND SERVICES PUBLISHED ON THIS WEBSITE MAY INCLUDE INACCURACIES OR ERRORS, INCLUDING PRICING ERRORS. IN PARTICULAR, THE HAUTEOC, INC. COMPANIES AND HAUTEOC, INC. AFFILIATES DO NOT GUARANTEE THE ACCURACY OF, AND DISCLAIM ALL LIABILITY FOR ANY ERRORS OR OTHER INACCURACIES RELATING TO THE INFORMATION AND DESCRIPTION OF THE HOTEL, AIR, CRUISE, CAR AND OTHER TRAVEL PRODUCTS DISPLAYED ON THIS WEBSITE (INCLUDING, WITHOUT LIMITATION, THE PRICING, PHOTOGRAPHS, LIST OF HOTEL AMENITIES, GENERAL PRODUCT DESCRIPTIONS, ETC.). IN ADDITION, HAUTEOC, INC. EXPRESSLY RESERVES THE RIGHT TO CORRECT ANY PRICING ERRORS ON OUR WEBSITE AND/OR ON PENDING RESERVATIONS MADE UNDER AN INCORRECT PRICE. IN SUCH EVENT, IF AVAILABLE, WE WILL OFFER YOU THE OPPORTUNITY TO KEEP YOUR PENDING RESERVATION AT THE CORRECT PRICE OR WE WILL CANCEL YOUR RESERVATION WITHOUT PENALTY.
HOTEL RATINGS AND/OR REVIEWS DISPLAYED ON THIS WEBSITE ARE INTENDED AS ONLY GENERAL GUIDELINES, AND THE HAUTEOC, INC. COMPANIES AND THE HAUTEOC, INC. AFFILIATES DO NOT GUARANTEE THE ACCURACY OF THE RATINGS AND/OR REVIEWS. THE HAUTEOC, INC. COMPANIES, THE HAUTEOC, INC. AFFILIATES AND THEIR RESPECTIVE SUPPLIERS MAKE NO GUARANTEES ABOUT THE AVAILABILITY OF SPECIFIC PRODUCTS AND SERVICES. THE HAUTEOC, INC. COMPANIES, THE HAUTEOC, INC. AFFILIATES AND THEIR RESPECTIVE SUPPLIERS MAY MAKE IMPROVEMENTS AND/OR CHANGES ON THIS WEBSITE AT ANY TIME.
THE HAUTEOC, INC. COMPANIES, THE HAUTEOC, INC. AFFILIATES, AND THEIR RESPECTIVE SUPPLIERS MAKE NO REPRESENTATIONS ABOUT THE SUITABILITY OF THE INFORMATION, SOFTWARE, PRODUCTS, AND SERVICES CONTAINED ON THIS WEBSITE FOR ANY PURPOSE, AND THE INCLUSION OR OFFERING OF ANY PRODUCTS OR SERVICES ON THIS WEBSITE DOES NOT CONSTITUTE ANY ENDORSEMENT OR RECOMMENDATION OF SUCH PRODUCTS OR SERVICES BY THE HAUTEOC, INC. COMPANIES OR THE HAUTEOC, INC. AFFILIATES.
ALL SUCH INFORMATION, SOFTWARE, PRODUCTS, AND SERVICES ARE PROVIDED “AS IS” WITHOUT WARRANTY OF ANY KIND. THE HAUTEOC, INC. COMPANIES, THE HAUTEOC, INC. AFFILIATES, AND THEIR RESPECTIVE SUPPLIERS DISCLAIM ALL WARRANTIES AND CONDITIONS THAT THIS WEBSITE, ITS SERVERS OR ANY EMAIL SENT FROM THE HAUTEOC, INC. COMPANIES, THE HAUTEOC, INC. AFFILIATES, AND/OR THEIR RESPECTIVE SUPPLIERS ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. THE HAUTEOC, INC. COMPANIES, THE HAUTEOC, INC. AFFILIATES, AND THEIR RESPECTIVE SUPPLIERS HEREBY DISCLAIM ALL WARRANTIES AND CONDITIONS WITH REGARD TO THIS INFORMATION, SOFTWARE, PRODUCTS, AND SERVICES, INCLUDING ALL IMPLIED WARRANTIES AND CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NONINFRINGEMENT.
THE CARRIERS, HOTELS AND OTHER SUPPLIERS PROVIDING TRAVEL OR OTHER SERVICES ON THIS WEBSITE ARE INDEPENDENT CONTRACTORS AND NOT AGENTS OR EMPLOYEES OF THE HAUTEOC, INC. COMPANIES OR THE HAUTEOC, INC. AFFILIATES. THE HAUTEOC, INC. COMPANIES AND THE HAUTEOC, INC. AFFILIATES ARE NOT LIABLE FOR THE ACTS, ERRORS, OMISSIONS, REPRESENTATIONS, WARRANTIES, BREACHES OR NEGLIGENCE OF ANY SUCH SUPPLIERS OR FOR ANY PERSONAL INJURIES, DEATH, PROPERTY DAMAGE, OR OTHER DAMAGES OR EXPENSES RESULTING THEREFROM. THE HAUTEOC, INC. COMPANIES AND THE HAUTEOC, INC. AFFILIATES HAVE NO LIABILITY AND WILL MAKE NO REFUND IN THE EVENT OF ANY DELAY, CANCELLATION, OVERBOOKING, STRIKE, FORCE MAJEURE OR OTHER CAUSES BEYOND THEIR DIRECT CONTROL, AND THEY HAVE NO RESPONSIBILITY FOR ANY ADDITIONAL EXPENSE, OMISSIONS, DELAYS, RE-ROUTING OR ACTS OF ANY GOVERNMENT OR AUTHORITY.
IN NO EVENT SHALL THE HAUTEOC, INC. COMPANIES, THE HAUTEOC, INC. AFFILIATES, AND/OR THEIR RESPECTIVE SUPPLIERS BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES ARISING OUT OF, OR IN ANY WAY CONNECTED WITH, YOUR ACCESS TO, DISPLAY OF OR USE OF THIS WEBSITE OR WITH THE DELAY OR INABILITY TO ACCESS, DISPLAY OR USE THIS WEBSITE (INCLUDING, BUT NOT LIMITED TO, YOUR RELIANCE UPON OPINIONS APPEARING ON THIS WEB SITE; ANY COMPUTER VIRUSES, INFORMATION, SOFTWARE, LINKED SITES, PRODUCTS, AND SERVICES OBTAINED THROUGH THIS WEBSITE; OR OTHERWISE ARISING OUT OF THE ACCESS TO, DISPLAY OF OR USE OF THIS WEBSITE) WHETHER BASED ON A THEORY OF NEGLIGENCE, CONTRACT, TORT, STRICT LIABILITY, OR OTHERWISE, AND EVEN IF THE HAUTEOC, INC. COMPANIES, THE HAUTEOC, INC. AFFILIATES AND/OR THEIR RESPECTIVE SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
If, despite the limitation above, the HAUTEOC, INC. Companies, the HAUTEOC, INC. Affiliates or their respective suppliers are found liable for any loss or damage which arises out of or in any way connected with any of the occurrences described above, then the liability of the HAUTEOC, INC. Companies, the HAUTEOC, INC. Affiliates and/or their respective suppliers will in no event exceed, in the aggregate, the greater of (a) the service fees you paid to HAUTEOC, INC. in connection with such transaction(s) on this Website, or (b) One-Hundred Dollars (US$100.00) or the equivalent in local currency.
The limitation of liability reflects the allocation of risk between the parties. The limitations specified in this section will survive and apply even if any limited remedy specified in these terms is found to have failed of its essential purpose. The limitations of liability provided in these terms inure to the benefit of the HAUTEOC, INC. Companies, the HAUTEOC, INC. Affiliates, and/or their respective suppliers.
INDEMNIFICATION You agree to defend and indemnify the HAUTEOC, INC. Companies, the HAUTEOC, INC. Affiliates, and/or their respective suppliers and any of their officers, directors, employees and agents from and against any claims, causes of action, demands, recoveries, losses, damages, fines, penalties or other costs or expenses of any kind or nature including but not limited to reasonable legal and accounting fees, brought by third parties as a result of:
(a) your breach of this Agreement or the documents referenced herein; (b) your violation of any law or the rights of a third party; or (c) your use of this Website.
LINKS TO THIRD-PARTY SITES This Website may contain hyperlinks to websites operated by parties other than HAUTEOC, INC.. Such hyperlinks are provided for your reference only. We do not control such websites and are not responsible for their contents or the privacy or other practices of such websites. Further, it is up to you to take precautions to ensure that whatever links you select or software you download (whether from this Website or other websites) is free of such items as viruses, worms, trojan horses, defects and other items of a destructive nature. Our inclusion of hyperlinks to such websites does not imply any endorsement of the material on such websites or any association with their operators.
SOFTWARE AVAILABLE ON THIS WEBSITE Any software that is made available to download from this Website (“Software”) is the copyrighted work of the HAUTEOC, INC. Companies, Inc. and/or our respective affiliates or suppliers. Your use of such Software is governed by the terms of the end user license agreement, if any, which accompanies, or is included with, the Software (“License Agreement”). You may not install or use any Software that is accompanied by or includes a License Agreement unless you first agree to the License Agreement terms. For any Software made available for download on this Website not accompanied by a License Agreement, we hereby grant to you, the user, a limited, personal, nontransferable license to use the Software for viewing and otherwise using this Website in accordance with these terms and conditions and for no other purpose.
Please note that all Software, including, without limitation, all HTML code and Active X controls contained on this Website, is owned by the HAUTEOC, INC. Companies, HAUTEOC, INC. Affiliates, and/or our respective suppliers, and is protected by copyright laws and international treaty provisions. Any reproduction or redistribution of the Software is expressly prohibited, and may result in severe civil and criminal penalties. Violators will be prosecuted to the maximum extent possible.
WITHOUT LIMITING THE FOREGOING, COPYING OR REPRODUCTION OF THE SOFTWARE TO ANY OTHER SERVER OR LOCATION FOR FURTHER REPRODUCTION OR REDISTRIBUTION IS EXPRESSLY PROHIBITED. THE SOFTWARE IS WARRANTED, IF AT ALL, ONLY ACCORDING TO THE TERMS OF THE LICENSE AGREEMENT.
COPYRIGHT AND TRADEMARK NOTICES All contents of this Website are © 2012 HAUTEOC, INC. s-Corp All rights reserved. HAUTEOC, INC. s-Corp is not responsible for content on websites operated by parties other than HAUTEOC, INC. s-Corp HAUTEOC, INC., The Global Garden, Star Trails and Fashionista Now Boarding: Behind the House of Style, Sunset at Six Tours, Grape Expectation Tours, Aston Martin Elite, The Great Maui Training Retreat,and the HAUTEOC, INC. logo are either registered trademarks or trademarks of HAUTEOC, INC. s-Corp in the U.S. and/or other countries. Other logos and product and company names mentioned herein may be the trademarks of their respective owners.
If you are aware of an infringement of our brand, please let us know by e-mailing us at BookTravel@hauteoc.com We only address messages concerning brand infringement at this email address.
CLAIMS OF COPYRIGHT INFRINGEMENT & COUNTER-NOTIFICATION HAUTEOC, INC. s-Corp respects the copyrights of others. If you believe in good faith that materials hosted by us infringe your copyright, you (or your agent) may send us a written notice that includes the following information. Please note that we will not process your complaint if it isn’t properly filled out or if the complaint is incomplete:
1. A clear identification of the copyrighted work you claim was infringed.
2. A clear identification of the material you claim is infringing the copyrighted work, and information that will allow us to locate that material on the Website, such as a link to the infringing material.
3. Your contact information so that we can reply to your complaint, preferably including an email address and telephone number.
4. A statement that you have a “good faith belief that the material that is claimed as copyright infringement is not authorized by the copyright owner, its agent, or the law.”
5. A statement that “the information in the notification is accurate, and under penalty of perjury, the complaining party is authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.”
6. The notice must be signed by the person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.
Notices with respect to this Website should be sent to us by email to firstname.lastname@example.org for the fastest resolution.
You may also send us your notice using the contact information below:
HAUTEOC, Inc. Attn: IP/Trademark Legal Dept., 14 MONARCH BAY PLAZA #301, Monarch Beach, CA 92629 Attn: IP/Trademark Legal Dept., Complaints
We will review and address all notices that comply with the requirements above. If we remove or disable access in response to such a notice, we may notify the owner or administrator of the affected site or content so that he or she can make a counter notification.
We suggest that you seek legal counsel before filing a notice. Any misrepresentations in your notice regarding whether content or activity is infringing may expose you to liability for damages (including costs and attorneys’ fees). In one case involving online content (See Online Policy Group vs. Diebold, Inc.), a company paid more than $100,000 in costs and attorneys fees after targeting content protected by the U.S. fair use doctrine.
For any additional questions regarding the DMCA process for HAUTEOC, INC. s-corp, please contact us at (949) 973-0906.
ACCOUNT TERMINATION: In accordance with the Digital Millennium Copyright Act (“DMCA”) and other applicable law, HAUTEOC, INC. s-Coro has adopted a policy of terminating, in appropriate circumstances and at HAUTEOC, INC. s-Corp’s sole discretion, subscribers or account holders who are deemed to be repeat infringers. Hauteoc.com may also at its sole discretion limit access to the Site and/or terminate the accounts of any users who infringe any intellectual property rights of others, whether or not there is any repeat infringement. If you believe that an account holder or subscriber is a repeat infringer, please provide information sufficient for us to verify that the account holder or subscriber is a repeat infringer when filing your notice.
COUNTER-NOTIFICATION: HAUTEOC, INC. S-Corp does not tolerate false claims of copyright infringement. If you believe that content that you posted to our site was mistakenly removed due to a false claim of copyright infringement, then you can submit a DMCA Counter-Notice. When we receive a properly completed counter notification, we will forward it to the complaining rights owner. In the U.S., the DMCA allows us to restore your content if the rights owner does not file a court action against you within 10 business days of receiving the copy of your counter-notice. To file a counter notification with us, you must provide a written communication by fax or regular mail that sets forth the items specified below. Please note that you will be liable for damages (including costs and attorneys’ fees) if you materially misrepresent that content is not infringing the copyrights of others. If you are not sure whether certain material infringes the copyrights of others, then we suggest that you first seek legal counsel.
To expedite our ability to process your counter notification, please send us your notification using the following format:
1. Identify the specific content that was removed or disabled by mistake. Indicate where that content appeared on HAUTEOC, INC.’ site. Please provide the URL address if possible.
2. Provide your name, mailing address, telephone number, email address, and a statement that you consent to the jurisdiction of Federal District Court for the judicial district in which your address is located, or if your address is outside of the United States, for any judicial district in which HAUTEOC, INC. may be found, and that you will accept service of process from the party who reported your content, or that party’s agent.
3. Include the following statement: “I swear, under penalty of perjury, that I have a good faith belief that the content identified above was removed or disabled as a result of a mistake or misidentification.”
4. Sign the paper.
5. Send the written communication to the following address:
HAUTEOC, Inc. Attn: IP/Trademark Legal Dept., 14 Monarch Bay Plaza, #301, Monarch Beach, CA 92629. For any additional questions regarding the DMCA process for HAUTEOC, INC. , please contact us at (949) 973-0906.
PATENT NOTICES One or more U.S. or foreign patents owned by the HAUTEOC, INC. Companies or their affiliates apply to this site and to the features and services accessible via the site, including without limitation United States Patent Numbers: 6,826,543; 6,990,457; 7,272,568; and 7,415,419. In addition, portions of this site operate under license of one or more patents.
GENERAL This Website is operated by a U.S. entity and this Agreement is governed by the laws of the State of Washington, USA. You hereby consent to the exclusive jurisdiction and venue of courts in King County, Washington, USA, in all disputes arising out of or relating to the use of this Website. Use of this Website is unauthorized in any jurisdiction that does not give effect to all provisions of these terms and conditions, including, without limitation, this paragraph.
You agree that no joint venture, partnership, or employment relationship exists between you and the HAUTEOC, INC. Companies as a result of this Agreement or use of this Website.
Our performance of this Agreement is subject to existing laws and legal process, and nothing contained in this Agreement limits our right to comply with law enforcement or other governmental or legal requests or requirements relating to your use of this Website or information provided to or gathered by us with respect to such use. To the extent allowed by applicable law, you agree that you will bring any claim or cause of action arising from or relating to your access or use of this Website within two (2) years from the date on which such claim or action arose or accrued or such claim or cause of action will be irrevocably waived.
If any part of this Agreement is found to be invalid, illegal or unenforceable, the validity, legality and enforceability of the remaining provisions will not in any way be affected or impaired. Our failure or delay in enforcing any provision of this Agreement at any time does not waive our right to enforce the same or any other provision(s) hereof in the future.
This Agreement (and any other terms and conditions referenced herein) constitutes the entire agreement between you and HAUTEOC, INC. with respect to this Website and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral, or written, between the customer and HAUTEOC, INC. with respect to this Website. A printed version of this Agreement and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to this Agreement to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form.
Fictitious names of companies, products, people, characters, and/or data mentioned on this Website are not intended to represent any real individual, company, product, or event.
Any rights not expressly granted herein are reserved.
SELLER OF TRAVEL HAUTEOC, INC. is a registered seller of travel in the State of California under registration #2019108-10. Registration as a seller of travel in California does not constitute the state’s approval.
SERVICE HELP For answers to your questions, please contact us by email or by regular mail to the address below: Email: BookTravel@Hauteoc.com
Address: Attn: Customer Service HAUTEOC, INC., 14 Monarch Bay Plaza, #301, Monarch Beach, CA 92629
RULES AND RESTRICTION FOR TRAVEL PRODUCTS AND SERVICE
By making a payment for your Hauteoc Inc. vacation, you acknowledge and agree to the terms and conditions set forth below:
PRICING AND PAYMENT
Forms of Payment. Payment may be made by travel agency check, American Express, Discover Card, MasterCard, or Visa credit card.
Prices. Prices are subject to change without notice. All applicable taxes at the time of booking are included in the price of the vacation. Fees or other charges such as resort fees, surcharges, or taxes imposed by the airline after your vacation purchase (if any), are solely your responsibility. Some airport departure fees may not be included and must be paid directly to the airline.
Price Protection. All bookings are price-protected upon receipt of deposit by HAUTEOC, INC. and purchase of the Travel Insurance, or when full payment is received for the entire booking. Published airfares require full payment at time of booking to qualify for price protection. Tax increases, fuel, airport and other surcharges, and consumer-initiated changes are not price-protected.
Bank and Credit Card Fees. Some banks and credit cards impose fees for international transactions. If you are making a booking from outside of the United States on a US credit card, your bank may convert the payment amount to your local currency and charge you a conversion fee. This means the amount listed on your credit or bank card statement may be in your local currency and therefore a different figure than the figure shown on the billing summary page for a reservation booked on the Website. In addition, a foreign transaction fee may be assessed if the bank that issued your credit card is located outside of the United States. Booking international travel may be considered to be an international transaction by the bank or card company, since HAUTEOC, Inc. may pass on your payment to an international travel supplier. The currency exchange rate and foreign transaction fee is determined solely by your bank on the day that they process the transaction. If you have any questions about these fees or the exchange rate applied to your booking, please contact your bank.
Not Included in Price. Gratuities, meals (except where otherwise noted), telephone calls, airport departure fees, resort fees, local driver’s license, car seats, rental insurance, gas, parking, rental-car overtime fees, some airport departure taxes, and any other items of a personal nature.
CHANGE AND CANCELLATION, REFUNDS
Change and Cancellation Fees. You will be charged $50 per adult by HAUTEOC, INC. for all passenger-initiated changes or cancellations made after receipt of deposit up to thirty-one (31) days before departure. A fee of $150 per adult will be charged by HAUTEOC, INC. for all passenger-initiated changes or cancellations made 30 days or less prior to travel. Carrier, property, and provider change and cancellation policies vary. Hotels and condominiums may charge a fee. Villas may charge the full amount regardless of cancellation date. Airlines may charge significant change and cancellation fees, which vary by carrier. Name changes are treated as a cancellation and all cancellation fees apply. Once travel has commenced, any changes or cancellation will be at the expense of the passenger unless the Travel Insurance has been purchased.
Restrictions. No refunds are allowed on unused portions of airline tickets. Once travel has commenced, routing and/or class-of-service changes are not permitted. A maximum of two changes are allowed on published air and other restricted airfares per person per booking. Tax changes, surcharges, and consumer-initiated changes that result in a higher cost are not price-protected. For refunds on special or weekly rates for accommodations and/or car rentals, the used portion will be charged at regular published daily rates. Name changes will be treated as a cancellation, and all cancellation fees will apply.
Refunds. Unused portions of airfare are nonrefundable. Unused portions of your land package (e.g., hotel accommodations, car rentals, tours, and activities) will not be refunded for any reason unless a Travel Insurance has been purchased. For changes or cancellations prior to departure, HAUTEOC, INC. will remit a refund to you or your travel specialist within 30 days, less the following: (i) supplier charges for change or cancellation (which vary and may be significant); (ii) administrative charge by HAUTEOC, INC. for processing the change or cancellation (unless Travel Insurance has been purchased); (iii) nonrefundable airline tickets will not be refunded once ticketed; (iv) refundable airline tickets must be canceled before ticketed departure date; (v) all ticketing-service fees; (vi) all express-mail fees; and (vii) purchase price of each Travel Insurance program.
AIR TRANSPORTATION All airline tickets are purchased and issued on a round-trip basis. Most departure fees are not included. No refunds are allowed on unused portions. Changes to flight itineraries may result in an increased airfare, a carrier-imposed charge or, in some instances, may not be permitted. Once travel has commenced, routing and/or class-of-service changes are not permitted. Additional cancellation fees are assessed by the airline on special fares. HAUTEOC, INC. passengers are subject to all airline limitations, liabilities, and tariffs. All air carriers booked by HAUTEOC, INC. shall be liable only as common carriers to HAUTEOC, INC. passengers. HAUTEOC, INC. is not responsible for schedule changes or airline strikes. Some countries charge a separate departure tax that is collected at the airport and typically must be paid for in the local currency. In most cases, this tax is not included in your fare. Name changes are not allowed. HAUTEOC, INC. is not responsible for multiple connections due to schedule changes.
RENTAL CARS Car-rental rates reflect unlimited mileage for a 24-hour rental period. Overtime fees are paid directly to the car company by client. Some locations may require a voucher. International driver’s license fees are to be paid directly to the car company by client. No refunds will be made on car rentals of less than 24 hours. There will be drop charges assessed for car rentals returned to alternate car-rental stations, to be paid directly to the car company. The renter is responsible for paying directly to the car- rental company all charges not covered by HAUTEOC, INC.’ booking. Car-rental companies require that drivers possess a valid driver’s license and major credit card or leave a cash deposit upon pick-up. Drivers must be at least 25 years of age. Additional drivers must be at least 25 years old. An additional-driver fee may apply and must be paid directly to the car company.
BEDDING & MAXIMUM OCCUPANCY HAUTEOC, INC. will request the bedding desired, although the requested bedding cannot be guaranteed. At some hotels, villas and condominiums there may be an additional charge if a crib or rollaway is required. These charges are payable to the property upon check-out. PHYSICAL DISABILITIES Any physical disability requiring special attention, treatment, or facilities must be communicated to HAUTEOC, INC. when the booking is made. Please call Reservations at 949-973-0906 for assistance.
MINIMUM STAYS The length of stay required varies by property, season and airline tariff.
Revised April 30, 2012.
©2012 HAUTEOC, Inc. All rights reserved.